Privacy Policy
Last updated: July 13, 2026
PartFlow Inc. (“we”, “us”, or “our”) operates the partflow.ca website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or request a quote for custom parts.
Information We Collect
We collect information you provide directly, including your name, email address, company name, and password when you create an account, as well as project details, quantities, timelines, and manufacturing files (such as PDF, STEP, DWG, or DXF) when you request a quote. We may also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
How We Use Your Information
We use your account and contact information to create and manage your PartFlow account, process quote requests, communicate about your orders, and send product or service updates. We share manufacturing files and job details only with vetted shops quoting or fulfilling your work. We use automatically collected data to analyze website traffic, improve our website, and ensure security.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. Manufacturing drawings and specifications are shared only with vetted machine shops as needed to quote or produce your parts. We may also disclose information when required by law or to protect our rights.
Data Security
We implement reasonable security measures to protect your personal information, including encrypted storage and transfer of files. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us. You may also unsubscribe from marketing communications by using the unsubscribe link in any email we send, or by contacting us directly. Transactional emails related to your account or orders may still be sent as needed.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@partflow.ca.